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Patient-Centric Development

Embedding patient centricity at every step of product development


Track sponsor

Oct 25th - Room 4.3 

Oct  25th       14:00 - 14:15 (CET)    Room: 4.3, Conference Centre 4

Making Pharma Truly Patient-Centric

Keynote Speaker: Manel Chikh, CEO, Zaphyr Pharmaceuticals 

Oct  25th       14:15 - 14:35 (CET)    Room: 4.3, Conference Centre 4

Remote Patient Monitoring (RPM) has been growing steadily since COVID-19 as it allows healthcare providers to monitor patient health from the comfort of their home. Join us to hear what can be done to take RPM to the next level:


• What are the difficulties in setting up RPM and what you can do to avoid potential pitfalls

• Making patient engagement a priority

• How best to incorporate manufacturing and supply chain into your RPM set-up


Speaker:  Mithun Ratnakumar, Director Technology Strategy & Governance, Gerresheimer

Oct  25th       14:40 - 15:00 (CET)    Room: 4.3, Conference Centre 4

This session offers guidance on innovative patient-centric approaches to packaging design.


• Outlining the importance of primary packaging and the need for patient involvement

• How involving patients in early development can help improve compliance and prevent costly design chances

• Exploring current collaborative methods with patients to help improve current packaging standards


Speaker: Leanne Yip Heung Win, Senior product and industrial designer | Usability engineering | UX/UI | Human-centered design, Springboard

Oct  25th       15:05 - 15:25 (CET)    Room: 4.3, Conference Centre 4

The changing healthcare system increases the necessity for a more patient-centric approach. Join patient advocate Heidi Floyd, where she will delve into how pharma can create a robust patient-centric supply chain, such as:


• Developing greater collaboration and communication between suppliers, manufacturers and distributors to help manage stock constraints that affect end- users

• Leveraging the latest technology to help suppliers source the right materials and manage demands

• Why mapping out key points in the supply chain lifecycle can help identify integration areas for patient involvement


Speaker: Heidi Floyd, Patient Advocate

Oct  25th       15:30 - 15:50 (CET)    Room: 4.3, Conference Centre 4

In a world where patients are more than ever actively and digitally involved in their health, they demand experiences that are not inferior to the preferred experiences offered in other parts of their lives.


This profoundly impacts packaging, clinical trial enrolment, and data capturing... Christophe highlights concepts worth considering when innovating your patient solutions in this talk.


Speaker: Speaker: Christophe Jauquet, Health Business Expert , Healthusiasm

Oct  25th       15:55 - 16:45 (CET)    Room: 4.3, Conference Centre 4

Improving the patient experience in clinical studies is essential for encouraging participant engagement, retention, and satisfaction, ultimately leading to more reliable and meaningful research outcomes. Join our panel on for insights into improving patient outcomes in clinical studies


• View ‘The Patient Experience’ holistically during study design

• Incorporate the right technologies ot minimise patient burden

• Solicit patient input for your study protocol

• Effectively bridging the gap between patient and manufacturer to improve the outcome of clinical studies



Mithun Ratnakumar, Director Technology Strategy & Governance, Gerresheimer



Heidi Floyd, Patient Advocate

Christophe Jauquet, Health Business Expert , Healthusiasm

Aurelio Arias, Director, IQVIA

In person - day 2

2nd Nov       10:45 - 11:15 (CET)       Europa Room, Hall 4.0 - Keynote

Talk Sponsor

2nd Nov       11:20 - 11:45 (CET)       Europa Room, Hall 4.0

The acceleration of digital transformation across industries has been a prominent theme in the wake of COVID-19. In the pharmaceutical industry, the pandemic highlighted the need for agility and resiliency within the supply chain, fueling an increased urgency for the adoption of Pharma 4.0 technologies that bring together the workforce, customer, equipment, supplier, and environment to help businesses gain greater organizational clarity and process reliability.


Digitally enabled systems that improve performance through integrated business process, manufacturing automation, and supply chain integration are essential for responding to industry and environmental challenges and ensuring that safe, high-quality products get to patients when and where they need them.

This presentation will share our perspective for achieving digital transformation and digital culture enablement, focusing on:


• Innovative solutions for meeting market demands and managing increasing complexity through integrated business process

• Opportunities for attaining new levels of operational excellence through proven technologies to drive digital transformation and Pharma 4.0 journey

• Key considerations for transforming the traditional supply chain model into a digitally integrated value chain network

Talk Sponsor

2nd Nov       11:50 - 12:15 (CET)       Europa Room, Hall 4.0

• A review of how big pharma has reacted to the trend: who is going virtual with their trials?

• The usage data of virtual trial elements pre and post pandemic

• Predictions for the future

Talk Sponsor

2nd Nov       12:20 - 12:45 (CET)       Europa Room, Hall 4.0

Talk Sponsor

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